How CauVelo works
For owners and guests. Three short flows and the rules behind them.
Sample venue, sample data.
The guest
Finds you or scans the QR
The menu opens in their language, under your name.
Reads every dish, explained
What it is, how it tastes, the price in đồng.
Sets preferences once, asks the AI
Before the first message, one line says it's an AI.
Sends one order for the table
Sees exactly what the staff will read, then the confirmation.
Sample venue, sample data.
Your staff
The phone buzzes
Table, dishes and notes in Vietnamese, with the guest's own words.
Two taps
Xác nhận, or Ra bàn hỏi lại if something isn't clear. The first tap on shift takes it.
The kitchen cooks
From a confirmed order. Your cashier enters it into the POS.
Sample venue, sample data.
Sample venue, sample data.
Your setup, with us
We enter your menu with you
Names, prices, photos, and translations you can correct.
You sign the ingredients
A checklist in Vietnamese, dish by dish. “Not sure” counts as not checked.
QR stands on your tables
We bring them and set them up with you.
Staff join over Zalo
One invite link. Nothing to install.
What the AI does, and what it never does
It does
- Explains your dishes in the guest's language
- Answers questions from your menu
- Offers only pairings you approved
It never
- Sets a price. Prices come from your menu.
- Puts an order through to the kitchen. Staff confirm every order.
- Decides an allergy. That comes from the dish data you sign.
If the AI is down, the translated menu and ordering still work.
Data and privacy
Guests need no account. Preferences stay on their phone and travel only with an order.
We never sell data, and every venue sees only its own.